Question 1

What types of events do you service?

Accepted Answer

We provide rentals and services for a wide range of occasions, including weddings, backyard parties, birthday celebrations, graduations, corporate outings, bridal showers, baby showers, company picnics, holiday gatherings, and more. Whether it's an intimate gathering or an event for up to 120 guests, we've got you covered.

Question 2

What areas do you serve in Massachusetts?

Accepted Answer

We proudly serve Worcester County, Middlesex County, Norfolk County, MetroWest, and Greater Boston areas. This includes towns such as Millbury, Grafton, Worcester, Shrewsbury, Westborough, Northborough, Hopkinton, Marlborough, Southborough, Newton, Wayland, Natick, Wellesley, Needham, Framingham, Sudbury, Holden, Auburn, Oxford, Upton, Milford, Ashland, Hudson, Sterling, Lancaster, Bolton, Acton, Clinton, and many others. Contact us to confirm service for your specific location.

Question 3

Do you offer delivery, setup, and breakdown services?

Accepted Answer

Yes! Delivery, professional setup, and breakdown are available for most rentals (especially tents, tables, chairs, lighting, and mobile bars). Setup and breakdown fees typically range from $25–$100 depending on the complexity, location, and items rented. We handle everything so you can enjoy your event stress-free.

Question 4

What sizes and styles of tents do you offer?

Accepted Answer

We provide a variety of high-quality tents, including elegant high-peak frame tents, canopy tents, and spacious party tents in multiple sizes to fit small backyard events or larger gatherings. All tents are premium and suitable for weddings, corporate events, or casual parties. Contact us for current availability and sizing recommendations based on your guest count and layout.

Question 5

What other rental items are available besides tents?

Accepted Answer

Our inventory includes:
Tables (picnic, farm, cocktail, banquet, etc.) and chairs (garden, banquet, etc.)
Bistro/string lighting and premium event lighting
Mobile bar services and setups
Speakers and audio equipment
Linens and event accessories
Fun food machines (popcorn, cotton candy, snow cones)
Yard games and activities (giant Jenga, cornhole, ping pong, foosball, arcade machines, etc.)

Question 6

Do you provide holiday/Christmas lighting installation?

Accepted Answer

Yes, we offer professional Christmas lighting installation and removal services to create stunning holiday displays for homes and businesses. Our experienced team handles design, installation, and takedown—perfect for making your property shine during the season.

Question 7

How far in advance should I book my event rentals?

Accepted Answer

We recommend booking as early as possible, especially for peak seasons (spring/summer weddings, graduations, corporate summer events, and holidays). Popular items like tents and lighting can book up quickly. Contact us for real-time availability.

Question 8

What is your cancellation or rescheduling policy?

Accepted Answer

Policies vary depending on the timing and items rented. Generally, cancellations or changes made more than [3 days] before the event may receive a full or partial refund minus any non-refundable deposits. Weather-related changes for outdoor rentals are handled case-by-case. We encourage you to review the specific terms when placing your order or reach out to us directly.

Question 9

How do I get a quote or place an order?

Accepted Answer

Getting a quote is easy! Call or text us at 774-808-6400, email Luxpointevents@gmail.com, or use the contact form on our website. Provide your event date, location, guest count, and what items/services you're interested in—we'll respond quickly with personalized options and pricing.

Question 10

Do you offer any additional services like junk removal or power washing?

Accepted Answer

Yes, through our related services we provide eco-friendly junk removal (furniture, appliances, house cleanouts, debris—starting at competitive rates) and professional power washing for homes, roofs, driveways, and more. These can often be bundled with your event rentals for convenience.

Question 11

Are your rentals suitable for outdoor events in case of weather?

Accepted Answer

Our tents provide excellent shelter from sun, light rain, or wind. For heavier weather, we recommend checking forecasts and having a backup plan. We use high-quality, sturdy equipment designed for outdoor use in Massachusetts conditions.

Question 12

How do I contact you for more information?

Accepted Answer

Phone/Text: 774-808-6400
Email: Luxpointevents@gmail.com
Website: www.luxpointevents.com (use the contact form)

We're based in Millbury, MA, and happy to help make your event unforgettable!

Event Photos Through-out the Years

Frequently Asked Questions